Who we are
Effective Date: July 26, 2026
Website: www.itally.ca
At IT Ally, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our IT, web design, and digital marketing services.
1. Information We Collect
We collect information to provide better services to our clients and website visitors. The types of information we may collect include:
- Personal Information You Provide: When you fill out a contact form, book a consultation, request support, or subscribe to a service, we may collect details such as your name, email address, phone number, business name, and any specific details you share about your project or technical needs.
- Technical & Usage Data: Like most websites, our servers automatically record basic, non-identifying technical data when you visit. This may include your IP address, browser type, operating system, referring pages, and the pages you view on our site.
- Communication History: We keep records of inquiries and customer support communications to ensure high-quality service and seamless project management.
2. How We Use Your Information
We use the information we collect solely for business purposes, including:
- Delivering, operating, and maintaining our IT, web design, and marketing services.
- Responding to your inquiries, support requests, or consultation bookings.
- Sending project updates, invoices, administrative notices, or service alerts.
- Improving and optimizing our website functionality, security, and user experience.
3. Protection & Sharing of Your Data
Your trust is vital to us. We do not sell, trade, rent, or lease your personal information to third parties.
We only share information under the following limited circumstances:
- Service Providers: We may share necessary details with trusted third-party service providers (such as web hosting partners, payment processors, or scheduling software) solely to carry out essential business operations on our behalf.
- Legal Compliance: We may disclose information if required to do so by law or in response to valid legal processes.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance navigation, analyze site traffic, and improve your browsing experience.
You can choose to disable cookies through your browser settings; however, doing so may affect certain features or functions on our website.
5. Data Security
We implement appropriate technical, administrative, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While no internet transmission is 100% secure, we continuously maintain standard security practices to protect your data.
6. Third-Party Links
Our website may contain links to external sites or tools not operated by IT Ally. We are not responsible for the privacy practices or content of third-party websites, and we encourage you to review the privacy policies of any site you visit.
7. Your Rights & Updating Information
You have the right to request access to, correction of, or deletion of the personal information we hold about you. If you wish to update your contact details or opt out of non-essential communications, please reach out to us directly.
8. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, or legal requirements. The updated date at the top of this page will indicate when changes were last made.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please reach out to us:
Website: www.itally.ca
Business Name: IT Ally
Email: info@itally.ca